Privacy Policy for Hard Pan Media

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Last Updated: January 2026

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1. Introduction Hard Pan Media (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard information when you visit our website or use our video production and drone services.

2. Information We Collect:

• Voluntary Information: Names, emails, and phone numbers submitted via our contact forms.

• Visual Data (Drone & Video): During production, we may capture images or video of individuals and property. We strive to minimize the collection of "personally identifiable information" (PII) of non-consenting parties.

• Automatic Data: Like most websites, we use cookies to see how visitors interact with our site (via Wix Analytics).

3. How We Use Your Information: We use your data to provide services, respond to inquiries, and improve our marketing. We do not sell your personal information to third parties.

4. Drone & Aerial Privacy: As an FAA-certified operator, Hard Pan Media follows strict privacy guidelines:

• We do not intentionally film private individuals in areas where they have a reasonable expectation of privacy.

• Aerial footage is edited to focus on the intended subject (your business/property).

• Unintentional captures of bystanders or neighbors are deleted or blurred upon request.

5. Data Storage & Security: Your data is stored securely through Wix’s servers and our internal professional drives. We retain project footage in accordance with our internal retention policy or as required by client contracts.

6. Your Rights: You have the right to request access to the data we hold about you or ask for its deletion. If you believe your image was captured unintentionally in our drone footage, please get in touch with us for removal.

7. Contact Us For questions regarding this policy, contact: Hard Pan Media Woodstock, GA Brad@hardpanmedia.com